New City of Memphis website, non-emergency phone number | News

The City of Memphis is improving its communication system so it's easier for citizens to access information.

The city started by launching a new website Tuesday, with an easier navigation system for citizens and visitors to learn about the city.

Wednesday morning, Memphis Director of Information Services Bret Nair shared the benefits in relaunching the city's website.

"It shows that we're willing to invest in those things that make us a vibrant community," said Nair.

Mayor A C Wharton said he will be able to track the progress from community services on the site, right from his desktop.

"The first thing citizens want is a website that's easy to navigate, so that they don't have to click 8, 9, 10 times to try and find out what they need to know," he said.

A new 311 system is also now available for Memphians to call, in the event of non-emergency related issues.

The system was put in place to reducing the number of 911 calls.